Creating a baseline is an essential practice for organisations to understand the current state of their business services, setting the stage for future improvements and change.
Harnessing the power of operational performance and business impact metrics, the service baseline becomes a key tool to drive your business forward.
"You need a clear understanding of your organization’s baseline metrics for cost optimization success."
John Roberts, VP and Analyst, Gartner.
Creating a baseline with Hublsoft generates service specific insights to allow you to drive targeted action within your organisation.
By taking a snapshot of your current operational data a 'baseline' model can be embedded into your business context, providing you with the ideal foundation to identify improvements, optimise your resource allocation, set realistic service goals and accurately track your progress.
Interested in how our Baseline App can help your organisation generate new insights?