On-Demand Webinar

One of the most fundamental ways to ensure you can drive profitability is to protect the business you already have.

Join us as we demonstrate how you can:

• Avoid margin erosion within your accounts
• Mitigate SLA penalty risk
• Create effective retention strategies

All backed up by customer use cases that delivered outstanding value for top global service providers. 

Demonstration - Mitigating Penalty Risk

Breaching service level agreements can become very costly to the overall value of an account, eroding profit margins and damaging trust.

In this demonstration, we will show you how you can use our Decision AI to:

• Uncovering hidden risks
• Taking proactive steps to mitigate exposure
• Reduce penalties and rebates incurred 
  

Demonstration - Renewal Risk Mitigation 

Success lies in the customer's perception of value. If you can't evidence how you’re contributing to their business priorities and the ROI they’re achieving the risk of chur greatly increases.

In this demonstration, we will show you how you can use Decision AI to rapidly:

• Surface renewal patterns and understand the key drivers behind churn
• Identify at-risk accounts
• Drive proactive improvement plans
• Increase customer satisfaction