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Putting AI to Work

Hublsoft decision workflows are powered by HublAI, our suite of AI capabilities and agents that understand how IT services work. It performs specific tasks and collaborates with you to achieve your desired outcomes.

They operate across a Decision Landscape - a human-interpretable data structure at the platform core, enabling people & AI to work together.

One Platform. From Data to Decision.

Data created by Hublsoft augments data sourced from operational systems. This unique combination powers the decision process.

Illustration of data being drawn into the Hublsoft Platform

Data About IT Operations
From Your Existing Systems

We regularly integrate with core IT services systems - such as ticketing, billing, projects, and asset management - but our platform is not restricted in terms of data source or format.

Our flexible data pipeline manages and secures the full end-to-end data journey. Along the way, we clean-up data, profile it, connect it all together, ensuring it's in the best possible shape for value creation.

Illustration of Human Context being drawn into the Hublsoft Platform

Data About Business Priorities & Value
From Hublsoft

We join the dots between what you do and why it matters to your customer. Which means operational IT data needs to be combined with contextual data, such as your customers business, their priorities, what value means, etc. All of which resides within Hublsoft.

This new, enriched dataset, enables our unique approach to both human and AI analysis.

An illustrated representation of the Hublsoft data interface showing connections being made

Executing the Process
Exploiting data for commercial gain

We've developed a consistent, scalable process to drive outcome realisation. Find and isolate the precise insights that matter, use it to drive action, then monitor and fine-tune through time.

This is all facilitated by in-built platform workflows, powered by hublAI, which operate across a structured decision landscape. A visual experience assists the human side of the decision process; asking questions, collaborating on issues, debating scenarios, exercising judgement, determining action.

Enterprise Grade Architecture

Hublsoft has been architected for deployment at scale. It has robust IDAM and security, a services architecture for enterprise-scale user communities and workloads, and a managed data pipeline. It is delivered as a cloud-hosted managed service and is also available, for sensitive markets, as a private cloud or on-premise deployment, with services available to support deployment and integration where required.

The Underlying Technology

Our suite of platform capabilities represent our belief that we need technologies as good for people as they are for machines, enabling humans and AI to work together.

All features are wrapped around a core 'decision landscape' - a human-interpretable data structure – that is intuitive for people, and also invaluable for AI agents & learning.

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