Hublsoft technology sits seamlessly across the operational tools you already use to manage service delivery & change. It cleans up and organises the data needed, and applies decision intelligence at the business-outcome level – the level you need to evidence value and drive growth.
Read More: Business Outcomes, The Next Competitive Playing Field >
Our Approach.
Targeted Outcome Intelligence.
Drawing on data from the systems that manage the technology estate, and the services you wrap around them, our outcome intelligence:
1 - Surfaces Opportunity: we isolate the areas of intervention that are outcome-relevant
2 - Prescribes Action: we target the changes that will deliver the best outcome-effect
3 - Tailors Messaging: we equip people with truly remarkable storytelling capabilities
One of the worlds largest global network services provider has embedded the Hublsoft Network Services Module into their top 60 enterprise accounts, which include some of the world's largest companies.
We sit across network and device data, engineering support data, and project delivery data, to create a holistic view of performance and value.
We deliver cost and productivity outcomes, plus top-line revenue growth.
Informed decision-making is at the heart of every successful bid. Hublsoft technology allows you to shape pursuit strategies, evaluate resource & service requirements, and validate pricing models - all brought to life in a distinct and visually compelling way.
High-quality services alone don't guarantee customer loyalty or account growth. Account growth comes from proactively assisting customers to drive improvements constantly through time. Hublsoft isolates where opportunities exist, and equips account teams to deliver the most effective stakeholder messaging.
Read More: Unlocking Account Growth: Beyond Service Quality >
Customer delivery teams need to continually assess trade-offs and determine what change delivers the best possible outcome effect. This demands a new kind of control, and a new approach to decision-making that balances profitability, innovation and customer value.
Increasingly, contractual success is determined by the tangible business outcomes delivered. Hublsoft's intelligence forms part of a Value Messaging Maturity Framework, laying out the journey to increased customer intimacy, grounded by data, that opens up significant mutual opportunity.
Read More: Driving Business Outcomes - 8 Steps To Reframe Service Conversations >
©Hublsoft 2024, All Rights Reserved
Hublsoft Limited is a company registered in England and Wales, with company number 11869832 and VAT number GB 356290095
Registered Office Address - The Catalyst, Baird Lane, York, England. YO10 5GA