The Goals

• Strengthen their position ahead of Microsoft 365 contract renewal
• Reduce overall Microsoft licensing costs
• Reclaim and reassign unused or underused licences
• Align licence types to actual employee needs
• Continuously monitor and optimise licence usage over time
• Free up budget for other critical IT projects

The Solution

By embedding Hublsoft, the customer gained full visibility across their M365 estate,  combining live usage data with business context and AI. This included:

• Intelligent tagging and Active Directory clean-up
• Cross-departmental cost allocations
• Usage analytics aligned to business roles and priorities

With this clarity, they could confidently plan licence assignments, reclaim unused assets, implement change approval processes, and make informed optimisation decisions at scale.

The Outcomes

• Saved an initial $5 million per year through reduced Microsoft renewal spend.
• Identified an additional $3 million per year in further optimisation at true-up.
• Removed 16,000 unused licences from their agreement.
• Reduced security risks by eliminating dormant accounts.
• Reclaimed and reallocated unused licences across the workforce.
• Unlocked further value in user adoption and cybersecurity initiatives.
• Created over $8 million of budget for IT transformation projects